Cy Iver Torrefranca

Conestoga College · Kitchener, ON

• Conduct inspection and set up gym equipment hardware by identifying mechanical components, following protocols, and ensuring long-term durability.
• Handled 100% of critical safety incidents (3+) through executing emergency response actions and collaboration with facility management to ensure zero further escalations and a safe environment for 30+ users simultaneously.
• Provide customer service and support to gym members, addressing inquiries and resolving issues promptly to enhance user experience.

Conestoga College · Kitchener, ON

• Develop sport-specific strength and conditioning programs for a number of sport teams to optimize performance, decrease injuries, and facilitate the process of athletic development.
• Design and implement mobility exercises and stretching routines recovery protocols that athletes had to follow in order to maintain their body at maximum physical condition.
• Performed data-driven fitness testing to track athlete development, and performing iterative adjustments to training plans based on performance data and feedback.
• Developed a high-performance team culture through discipline and resilience, facilitated group dynamics toward common training goals.

Conestoga College · Kitchener, ON

• Designed and led educational sessions promoting health wellness as well as disease prevention, translating medical science into easy to follow steps for various audiences.
• Researched health trends and field-specific data regularly to be updated on tools and intervention strategies current and evidence-based.
• Created technical documentation and educational resources, such as pamphlets and Powerpoint presentations to streamline health information distribution throughout the organization.
• Oversaw multi-channel management of health data distribution through social media and web, including digital tools to promote user engagement and information sharing.